When will the NOVA NOVO come?

*BACKLOGGED - BY HOLIDAY traffic went crazy and we sold out of stock, currently accepting preorders that will ship in 1-2 weeks*

Please allow 3-7 business days for us to process your order, this is mainly due to high volumes of orders we get each and every single day. After 10 days, you will get an email with tracking information.

How long will it take to ship to my house?

After you have received your tracking information, it takes approximately on average 2-4 weeks business days for it get to you depending on your location.

What happens if you do not get your package?

Please contact us, this is very important to us! Our goal is to make sure our customers are happy and satisfied. If you do not get your package, we will open an investigation with our Shipping Carriers as to why you have not received that package.

Return, Cancelation & Refund Policy?

 will accept any cancelations or refunds within 24-hours upon purchase. However, any cancellations and refunds are subject to a $5 USD penalty cost.

I want to order large quantities Is there a discount?

The store provides a service for delivery of large quantities in case of ordering and there is a discount of 10-20% on some products. You can contact us directly through the Contact Us page and inquire about quantities and discount